Customer support agents with Dutch, German, Italian and Portuguese language skills needed in Serbia, Novi Sad:

Job description

• – Answering calls and emails from clients
• – Professionally assisting customers with orders and responding with effective solutions
• – Providing online customer support
• – Solving email inquiries from clients within a certain period
• – Providing necessary information to clients
• – Communication with clients requires – professionalism, kindness, patience and efficiency

Position Requirements

• Expressed verbal communication skills
• Excellent knowledge of a foreign language
• Computer skills
• Knowledge of social networks will be considered an advantage
• Knowledge of CRM systems will be considered an advantage
• Ability to perform several tasks at once (multitasking), setting priorities and effective time management
• Communicativeness, team spirit and responsibility
• Experience working in a call center is desirable, but not necessary

Advantages

• Paid training and development in the company
• Stimulative bonuses according to achieved results
• Weekend off
• Regular annual leave
• Fixed salary
• Positive working atmosphere
• The possibility of professional growth and advancement in the company
• Pleasant working environment
• Socializing with organized team building activities

It is necessary to send a CV in both Serbian and English.